Innovation as per current scenario is moving at a speedier pace than from the past few years. In the beginning of 2017 and 2018, the technology will encounter the most gigantic change and have the best impact on Outsourcing sectors in the US. It is expected that 2018 will be no exception when it comes to keeping the exponential growth rate experienced in recent years. As revealed in the Global Outsourcing Survey, “the market for outsourced services will likely continue its speedy adaption to meet—and in numerous cases to anticipate—the demands of the customer”.Are you aware of the key facts that outsourcing is becoming a major pathway for promoting innovation as well as high productivity in your company? Do you want to know what are the top technology trends for 2017 and 2018, what will this year bring in terms of KPO services US? 2017 has just in the mid and the outsourcing trends are still getting on the table. These are some top outsourcing solutions (KPO, RPO & Digital Marketing) trends to look for in 2017.
“Major areas” of which outsourcing industry trends show huge impact:
- Service providers role
- Speedy deals
- Cloud computing
- Best-used strategies in offshore outsourcing
- Accept their leverage to renegotiate their deals
- Enhancing all kinds of possibilities to bring uniformity
Top Innovative Outsourcing trends in US- Current Scenario & Buzz Topics
With the race to deliver the top outsourcing solutions, outsourcing strategy is evolving rapidly with the changing business dynamics. Framed against this backdrop, we can look at several Outsourcing trends in the US that will dominate and continue into 2017 and 2018, including:
- Continued expansion and utilization of cloud-based business processes
Markets predicted that before the end of 2015, the industry of cloud computing was a worth of $121 billion. Companies are anticipated to utilize cloud-based technology to improve and produce superior services. Enterprises and Companies will continue to incorporate Cloud services into their business, backing a hybrid approach that employs both private and public cloud solutions to provide effectual access to key business functions. Some studies indicate that within the year 2018, more than half of Outsource service providers will utilize Cloud-based technologies.
- Data Security Becomes Top Priority and of greater importance
Data Security has become the major issue for all companies and their management and will play the pivotal role of outsourcing in 2018. As the development of new and innovative technologies has risen the level of security concerns, while further intensifies the risks. Thus, 2018 is expected to observe the emergence of Security-as-a-Service, offered by specialized secured BPO service providers. Enterprises and outsourcing agencies offering RPO Solutions & Services and Digital Marketing Services in US will strive to protect the data, irrespective of its size and location. As stated by business and technology sourcing practices, Mayer Browns partner Paul Roy- Service providers have often been the weakest link in an outsourcing company’s security and will need to find ways to address that concern.”
- Automation – Company focused on moving it to machines
Outsourcing Companies providing KPO services in the US and RPO Solutions are now focused on moving it to machines. The automation will ensure increased productivity at lower costs through a quality process execution, using software robots to replace tough manual tasks. Deals have to be recreated on the part of clienteles and providers as they introduce the robotic process automation RPA in service delivery.
- Multi-speed Outsourcing & Outsourcing consolidation
This year outsourcing clients will take different approaches to deal with the change the business’ and ‘running the business’ factors. According to COI, Eleanor Winn, managing director at Alsbridge stated “Clienteles will use the bi-modal approach to implement both commercial and contractual mechanisms with vendors to optimize the contributions of each to the business.” No longer will enterprises spread their outsourced services among multiple IT vendors – in 2017, businesses will seek to have fewer dedicated providers to deliver their top outsourcing solutions (like KPO services in the US, RPO Solutions, etc.). This paves the way to cost-cutting and increased productivity and efficiency.
The overview of outsourcing is changing constantly; there is no doubt about it. Factors of an economic and the nature of the markets make outsourcing service providers aware of the need to follow the trend and face significant challenges in order to stay active.